Refunds and cancellation
Last updated 5 November 2026
In short
- Cancel any time in the app. You keep access until the end of the trial or the paid period.
- We do not give partial refunds by default, but we look at every request case by case.
- Write to support@everyscreenhq.com and we will reply.
1. Cancelling
Cancel in the parent app, under Plan, at any time. During the 14-day free trial you are never charged. After the trial, you keep access until the end of the period you paid for, and then the plan stops.
2. Refunds
We do not give partial refunds for unused time by default. We do handle refunds case by case: if something went wrong, such as a charge you did not expect, write to us and we will look at it fairly.
Email support@everyscreenhq.com with the email address of your account and a line on what happened.
3. Payments in India
Payments are processed by Razorpay. Prices include 18% GST and invoices are issued by Orsuno (GSTIN 29AAVPW4742Q1ZA). Approved refunds are processed within 5 to 7 working days and go back to the UPI account or card you paid with.
4. Payments outside India
Paddle is the merchant of record for payments outside India. It handles tax, invoices and refunds under its own terms.
5. Failed payments
If a payment fails you have 7 days to fix it. After that the parent app becomes read-only and your TVs keep the last rules.